Success Story : Global Consumer Products Manufacturer

Global Supply Chain Operating Model Transformation


The client’s business had grown by acquisition over many years, but the supply chain operating model had not evolved to reflect the global nature of the business.

Regional supply chain models were still in place resulting in siloed ways of working between geographies.

Additionally, consumer trends were rapidly evolving with big growth markets in the ASPAC and LATAM regions, but the traditional operating model was not equipped to take advantage of this.


Supported the client to design and implement a global supply chain operating model with consistent global ways of working along with the agility and responsiveness to capitalise on growth opportunities in emerging markets.


Worked with the C-suite and their leadership teams across supply chain, commercial and finance to guide them through the end-to-end process of an operating model redesign:

Initial diagnostic to identify areas operating model inefficiency that are driving wastage, lack of responsiveness and poor service levels

Redesign of the operating model to address the challenges identified in the diagnostic from a process, organisational and technology perspective

Development of the transformation roadmap and support for the implementation of the new op model, including benefits tracking and delivery


The operating model redesign has resulted in a hugely increased capability to capitalise on the growth markets in Asia, Middle East, Africa and Latin America with revenue growth of 20% in these regions and operating profits increasing by 30%

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